Support

Get Help Without Guessing

Submit render, billing, safety, moderation, and DMCA support requests with enough context to actually solve the issue.

Public route. Private uploads, hidden bonuses, and exact opponent math stay hidden.

Quick Help

Render Failed

Report a failed, stuck, or missing final MP4.

Photo Rejected

Fix full-body photo quality, safety, or consent issues.

Payment Issue

Handle token purchase, refund, or chargeback questions.

Report Abuse

Report public content, names, or unsafe use.

Support Form Fields

  • Category
  • Email
  • Battle or job ID
  • Public URL if relevant
  • Short description
  • Consent and safety confirmation

Source of Truth

Locked Product Rules

  • Users upload clear full-body photos of themselves, not selfies.
  • Each callout participant uploads their own photo.
  • Fight Opponent reserves 25 Battle Tokens and spends them only after final MP4 delivery.
  • Callouts hold 40 Battle Tokens and spend only after acceptance plus successful final MP4 delivery.
  • The backend rolls D20 plus hidden bonuses before rendering starts.
  • Only active Fighting Style and active Finisher influence the MVP user roll.
Arena Promise

The app sells the video, the matchup, and the social loop while keeping hidden math hidden.